Frequently Asked Questions

Q: How do I get reminded my username?
A: Use the “Customer Support” form that can be found Here. You must use the email address that you used when you Sign up for eFriendz.


Q: How do I reset my password?
A: Use the “Lost your password” form. You can find it Here


Q: How can I Sign Up in this site?
A: In order to create a profile in our site, all you have to do is go to the main page, click “Register” and fill the form.


Q: I can’t Sign Up! Why my username is getting rejected?
A: Usernames are unique and maybe the one you choose is already in use. Try different ones. Also check if your chosen username contain any symbols. The Username field may only contain alpha-numeric characters. Example “user123” is accepted but “#user123!” is not accepted as a valid username.


Q: I just Sign Up, but I cannot Login. What is wrong?
A: You need to check your emails for “[eFriendz] Activate your account” Email. Just click the link in the email and you are ready.